Any dispute or claim arising out of or in connection with this website shall be interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
The Kingdom of Saudi Arabia is our country of residence.
Minors under the age of 18 are prohibited from registering as users of this website and are not allowed to conduct transactions or use the site.
If you make a payment for our products or services through our website, the details you are asked to provide will be sent directly to our payment provider via a secure connection.
Cardholders must retain a copy of their transaction records, merchant policies, and rules.
We accept online payments using Visa and MasterCard credit/debit cards in Saudi Riyals or UAE Dirhams (or any other currencies as agreed).
Users are responsible for keeping their account confidential.
Website policies and terms and conditions may be updated from time to time to meet requirements and standards. Customers are encouraged to visit these sections frequently to stay informed of updates on the site. Changes take effect on the day they are published.
eweLå reserves the right to refuse service, remove or edit content, or cancel orders at its sole discretion. Your receipt, tracking information, and order details will be sent via email.
Payment
Account information you enter when purchasing products is sent directly in encrypted form (SSL), and only you and the payment service provider have access to this information.
When purchasing with a credit card, the amount will be charged from your account once the goods leave eweLå.
We accept Visa and MasterCard from all countries.
In some countries, alternative payment methods may also be used as agreed.
eweLå will attempt to ship all goods within 2 business days of purchase unless stated otherwise.
Delivery times may range from 3-7 business days for products available in stock. For products with delivery times exceeding 7 days, the delivery time will be specified in the product description.
eweLå is not responsible for any loss, damage, cost, or expense resulting from any shipping or delivery delay.
Goods purchased from eweLå can be returned within 10 days of delivery if accompanied by the original receipt, in new condition, and in the original packaging.
Prior approval must be obtained for returns by sending an email to [email protected].
eweLå is not responsible for any costs associated with return shipping.
Claims for defective or damaged items must be made within 5 days of delivery; claims after this period will not be accepted.
Electronic products or lighting products may be subject to a restocking fee of 25% to 50%, in addition to any shipping costs incurred.
Orders canceled after 24 hours may be subject to a cancellation and restocking fee of 25% to 50%, plus any shipping costs incurred.
eweLå reserves the right to modify or change the terms of use of this website with or without notice.
When placing an order, you warrant that you are over 18 years old, provide accurate, true, and complete information, and have the authority to place the order.
You understand and expressly agree that your use of this website is at your own risk, and this website is provided “as is”and “as available”.
eweLå makes no express or implied warranties regarding the operation of this website or the information, content, materials, or products included herein.
